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Refund Policy for High-Grade LLC (Cryptocurrency, Zelle and CashApp Transactions Only)
At High-Grade LLC, we value our customers and strive to provide high-quality products. Please review our refund policy carefully before placing an order.
1. All Sales Are FINAL
We do not accept any returns, exchanges, or refunds. Once your order has been placed and shipped, it cannot be canceled, returned, or refunded.
2. Damaged or Incorrect Orders
If you receive a damaged item or the wrong product, please contact us within 48 hours of delivery at orders@highgradejaleaf.com.
You may be asked to provide photos of the item and packaging.
If the issue is verified, we will provide a suitable resolution (such as a replacement or store credit).
3. Non-Returnable Items
Due to the nature of our products, we cannot accept returns under any circumstances, including:
Opened or used products
Items with broken seals or tampered packaging
Change of mind or preference
Contact Us
For questions about your order or assistance with a damaged/incorrect item, please contact: orders@highgradejaleaf.com
High-Grade LLC
PO Box #640494
Miami, FL 33164
US
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